Kelly went with me to the tire repair shop. For the second time in as many months, we had a low tire. It was obviously a slow leak of some sort. Plus it was time to rotate the tires.After my last experience at NTB, I emotionally couldn’t face the technicians again. Kelly did a marvelous job with them! What a painless experience!!!– Arriving at NTB –NTB: What do you need to have done?K: We need the passenger rear tire repaired and the tires rotated. That’s it.– – 10 minutes later – -NTB: Before we repair your tire, we have a couple of things we’d like to talk to you about.K: No, thank you. Just fix the tire.NTB: We noticed that your car bounced more than normal when we drove it into the bay.K: The car is fine.NTB: We just wrote up a quick estimate. I can go over it with you.K: I’ll take the estimate for my records, but I just want you to fix and rotate the tires. We have a mechanic. We’re here for the tires.– – 10 minutes later – -NTB: We’re done. Your car’s parked outside.And that was it!! No hours-long wait on the car. Either we came on a better day for NTB, or they simply respect male customers more than female customers.I propose a test. The next time we come in, I’m going to have Kelly wear skirt and wig to see what kind of wait he experiences. Do you think he’ll go for it?
If he wears a kilt and has bagpipes for a prop?
If he goes for it, make sure to take a camera… if he’ll let you touch one.
I can’t believe the NTB there gives you so much grief. I went and had my car in no time. No pressuring for extra service or anything. However, I had 2 tyrants with me so maybe that was my secret. Get them out of their store as soon as possible!